Before you visit
Frequently Asked Questions
Answers to what guests ask most about tickets, timings and what to expect on the day.
General
What is the age range for TANZA?
TANZA welcomes visitors of all ages, including children and adults. Certain experiences may have their own age restrictions or recommendations.
What are the working hours?
TANZA operates daily from 10 AM to 10 PM.
Where is TANZA located?
TANZA is located on El Wahat Road, First 6th of October, Giza, Egypt. More detailed directions are available through the Contact Us page.
Are pets allowed at TANZA?
No. Pets are not permitted at TANZA.
Tickets and admission
How do I purchase tickets for TANZA?
Tickets can be purchased online through TANZA's website or directly at the entrance on the day of your visit.
What are the ticket prices for TANZA?
Prices depend on which experience or combination of experiences you choose. Current prices are available through the booking section.
Can I cancel or change my ticket?
No. Ticket sales are final, with no refunds or exchanges available.
Other information
Can I take photos or videos at TANZA?
Yes. Guests are encouraged to capture photos and videos, but professional equipment is not permitted. Visitors should avoid flash photography or anything that could disturb other guests.
Are there any special events at TANZA?
Yes. TANZA hosts special events throughout the year. Updates are published through the News section, Upcoming Events section, and TANZA's social media channels.
How do I get in touch with TANZA staff?
You can call 17010 or use the Contact Us section of the website.
Important notes
- Some experiences can occasionally close because of maintenance or technical issues.
- Guests must follow staff instructions and safety guidelines at all times.
- TANZA may refuse admission to guests who do not comply with its rules and regulations.
Still need a hand?
The guest team answers on the hotline daily during park hours.